What do I do?

The short and incomplete answer is global operations management and customer care for end-users around the world. The list is long, but here are some key projects I work on a daily basis:​

• Team Leadership
• Customer Service
• Customer Satisfaction​
• Content Management
• Process Improvement
• Scalability Management
• Quality Assurance
• Training
• See more here ...

My role involves leading these projects for the world's largest ecommerce company and its robotics business unit, providing automated solutions for our fulfillment centers. I am blessed with an amazing team of people from all parts of the globe.

Learning is my passion, development just follows. I strive to learn something new every day; to do something I've never done before. It's good brain fitness, which I try to pass onto others. That's the best part of my job -- it's like planting seeds and watching them grow!

Results-Driven Leadership